Privacy Policy

Introduction

Milton Home Safety ("we," "our," or "us") respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and share information when you use our website and services.

Information We Collect

We collect information you provide directly to us, including:

• Contact Information: Name, email address, phone number, and mailing address when you submit a form or contact us.
• Project Information: Details about your home safety needs, project descriptions, and photos you choose to share.
• Usage Information: Information about how you interact with our website, including pages visited and actions taken.

How We Use Your Information

We use the information we collect to:

• Respond to your inquiries and provide customer service
• Connect you with appropriate local contractors for your project
• Send you information about our services (with your consent)
• Improve our website and services
• Comply with legal obligations

Information Sharing

We may share your information with:

• Contractor Partners: Local installers who may be able to help with your project. We share only the information necessary to facilitate your request.
• Service Providers: Third-party companies that help us operate our website and deliver our services (e.g., email providers, analytics services, form backends).
• Legal Requirements: When required by law or to protect our rights.

Data Retention

We retain your personal information for as long as necessary to fulfill the purposes for which it was collected, including to satisfy legal, accounting, or reporting requirements. Lead information is typically retained for up to 3 years after your last interaction with us.

Your Rights

You may request access to, correction of, or deletion of your personal information by contacting us. You may also opt out of marketing communications at any time.

Cookies and Analytics

We use cookies and similar technologies to analyze website traffic and improve your experience. You can control cookies through your browser settings.

Contact Us

If you have questions about this Privacy Policy or our practices, please contact us at hello@miltonhomesafety.com.